Go Skippy Car Insurance Customer Service

Go Skippy car insuranceGo Skippy has been providing insurance services and covers to clients for quite some time and they have built a flourishing reputation among their customers. One characteristic attribute that has improved Go Skippy’s image and brand as a reliable insurance company, is their exceptional customer services. Besides a simple navigable website that fully describes their services, Go Skippy offers various phone numbers to help clients speak directly to departmentalized-personnel for assistance. The main Go Skippy contact number is complimented by several other lines for all the insurance covers and other inquiries.

Go Skippy offer four main types of insurance covers; car, house, bike and van insurance. Each cover is treated as a separate department with different customer support personnel dedicated to answer questions related to any particular cover. For general inquiries about the insurance company and their services, you can use the following lines

  • General customer service – 0870 280 3313
  • Complaints – 0344 840 6302
  • Abroad calls – +44 344 840 6302

The general customer service number can be used if you are new to Go Skippy and need generic information that will help you understand the company and its offers. Complaints number can be used to file a complaint about the service or any issue. Those in countries outside the UK should use the contact provided for calls from abroad to speak to Go Skippy personnel. It is important to note that Go Skippy contact number provided for different services have different “open” hours and you can check them on http://www.visitalk.com/. You can visit http://www.goskippy.com/ or http://www.goskippy.com/contact/ to view the full contact channels available for Go Skippy customers.

Departmental contact numbers 0870 280 3313

As aforesaid, Go Skippy provides different contact numbers for each department including different lines for specific services offered by the department. While it is possible to get assistance through any contact number you call (since you will be redirected), it is advisable to use the specific contact details to save more time. Giving each department different contact numbers is aimed to improve service efficiency and also ensure customers are connected to the right personnel that can answer all their inquiries. Instead of having the same group handling all questions and inquiries, Go Skippy uses trained staff to handle only inquiries relevant to their area of expertise (like car insurance or house insurance). The contact numbers provided for each insurance department include the following;

Car Insurance contacts

If you have any question regarding car insurance covers, services, plans and policies or need to speak to Go Skippy personnel to clarify any issues with your car insurance cover, there are several numbers you can use as follows:

  • Sales (0344 840 6300) – This number is available for those who want to purchase car insurance or find out more details about what it is all about before buying the cover.
  • Customer Service (0344 840 6302) – this is a general customer service number you can reach with inquiries about car insurance
  • Renewals (0344 840 6301) – this Go Skippy contact number is available for those who want to renew their car insurance or find out more information with regards to the same.
  • Claims (0344 840 9503) – if you need to file a claim or even complaint, use the claims contact number

Home Insurance contacts

Like Car insurance, home insurance is covered by dedicated phone lines that customers can use to make all inquiries about this service. The purpose and use of these contacts is not any different from that provided for car insurance. Te only difference is the contact numbers as follows;

  • Sales (0344 776 5306)
  • Customer Service (0344 776 5311)
  • Renewals (0344 776 5306)

Van Insurance contacts

Van insurance is also covered by dedicated contact numbers as follows;

  • Sales (0344 776 5309)
  • Customer Service (0344 776 5308)
  • Renewals (0344 776 5314)
  • Claims (0344 840 9504)

Bike Insurance contacts

For bike insurance, the contact numbers include the following;

  • Sales (0344 776 5748)
  • Customer Service (0344 776 5308)
  • Renewals (0344 776 5315)
  • Claims (0344 840 9505)

There are several other communication channels offered in addition to the many contact numbers available. Customers can contact Go Skippy through email at Talk2us@goskippy.com, through post mail and through the website. The company also has social media presence through which they encourage customer engagement. These contact numbers and communication channels are there to make sure all customers have swift access to both information and help at any time of the day or night. Whether you need to buy insurance covers, make a claim or give feedback, these numbers will link you to the right department. Without a doubt, the use of social media, contact numbers as well as email address will make it easier for customers to get in touch with the company any time.

Tips for Reporting Problems with Your Sky Services

Sky offers several different services, including television, internet, and home phone. While no one wishes to ever encounter problems or outages, the fact is that problems are going to happen from time to time. How you go about reporting the problem can make a difference in how quickly it is solved. Furthermore, there may be specific steps that need to be taken in order to restore your service in the most hassle-free fashion. Consider the following prior to calling Sky for help.

Some problems can be diagnosed without calling Sky and without having a technician visit your home. Sky provides a diagnostic tool online, along with information about area-wide outages. Weather and other events that cannot be controlled can contribute to service outages. Prior to calling for help, check to see if information is available about multiple outages, or if you wish, go through the diagnostic help to see if the problem can be fixed quickly and easily.

If no easy solution is possible, then it is time to call Sky. When calling, have your account number handy and be sure to connect to the correct department for problem reporting. Depending on what the problem is, you may need to be transferred to the technical department, and asked to complete a few steps that may help to fix the problem without a visit from a technician. If the problem is equipment related, you may be sent new equipment via post, and be asked to return the faulty equipment (at no cost to you).

For more serious issues, a repair person may need to pay a visit to your home to accurately diagnose and fix the problem. If this is necessary, a Sky customer service agent will assist you with setting up an appointment. You will need to be present when this visit takes place, but the appointment can be set on a day and time that is suitable for you. In most cases, there is no cost for repair, but if there is, an agent will explain this to you in advance of having a service technician visit your home.

Sky service problems are not likely to take place often, but when they do, it can certainly be frustrating. Sky is a large company, and employs a large customer service department. These two facts mean that problems can typically be dealt with quickly, and with only minimal effort on your part. Visit the website or call Sky if you need help or would like to start the process of reporting any type of problem with your service.